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YOUR SATISFACTION

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Dear Guest,

 

Thank you for choosing our Apolline Martinique private mansion for your stay.

 

In order to continually improve the quality of our services, we invite you to share your experience through this short satisfaction survey.

 

Your feedback is valuable to us and allows us to best meet your expectations.

Form

General Information

3. Type of room reserved
Grande suite Ambassadrice
Junior Suite
Chambre double Mademoiselle
Suite Private Pool

Reception

1. How would you rate the welcome you received upon arrival?
Excellent
Bon
Medium
Insufficient
2. Were the staff courteous and attentive to your needs?
Yes, totally
Partially
No
3. Was the check-in and check-out process quick and efficient?
Yes
Non

Room and Comfort

1. Was the cleanliness of your room satisfactory?
Yes
No
2. Did the comfort of the bedding meet your expectations?
Yes
Non
3. Were the in-room amenities (Wi-Fi, TV, minibar, air conditioning) functional?
Yes
No

Restoration

1. Did you have breakfast at the hotel?
Yes
No
2. If yes, how do you rate the quality and variety of the products?
Excellent
Good
Medium
Insuffisant
3. Have you tried the hotel restaurant?
Yes
Non

Services and Facilities

1. Have you used the following facilities?
2. How do you rate the condition and cleanliness of these facilities?
Excellent
Good
Medium
Insuffisant
3. Were the staff available and welcoming in these spaces?
Yes
No

Additional services

1. Have you used the hotel Wi-Fi?
Yes
No
2. Did you benefit from additional services (airport transfer, excursions, concierge)?
Yes
No

Overall Satisfaction

1. Would you recommend our hotel to your friends and family?
Yes
No

Contactez-moi

01 23 45 67 89

info@monsite.fr

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